AgentOps / Private equity

AgentOps for private equity firms

We drive down operating costs and make your team more efficient by handing the repeat work to AI agents, one area at a time, starting with a guaranteed pilot.

Your value creation plan needs more margin in less time. At most of your companies, good people lose their week to orders, bills, the close and reports. We hand that repeat work to AI agent pods, one company and one area at a time. Then we take what works to the next company.

Use this if you own several companies, you want more EBITDA in the hold without new hires, and you want one plan that works across the portfolio.

Get my free Hand-Off Map

In one short call, we map every department, find your 3 biggest time drains, and show what fixing them is worth. Free, and yours to keep.

What AgentOps does for your portfolio

The agents take the repeat work. You and each management team decide what to do with the time back.

Win 1

Margin you can track

Each pod has a before-and-after measure agreed up front. Your team sees the cost-out in the numbers, not in a slide.

Win 2

Grow without hiring

Add-ons and new customers don't have to mean more office staff. The pods take the extra orders, bills and reports.

Win 3

One playbook, many companies

Pods that work at one company get written down. Then they roll out to other companies that do the same work.

By department

The repeat work most portfolio companies share

A plant, a services firm and a brand sell different things. But their back offices do much of the same work. The Hand-Off Map finds each company’s biggest drains.

Finance and month-end close

  • Match bank and card activity to the books
  • Prep close checklists and journal entries for review
  • Chase missing receipts and approvals

Accounts payable

  • Match bills to purchase orders and receipts
  • Flag bills that don't match
  • Key bills into the system

Billing and collections

  • Build invoices for review
  • Send payment reminders
  • Log payments

Order desk and customer service

  • Enter orders from emails and portals
  • Send order confirmations and ship dates
  • Answer “where is my order?” emails

Sales support

  • Draft quotes for a person to check
  • Follow up on open quotes
  • Log calls and emails in the CRM

Reporting to you

  • Build the monthly KPI pack in your format
  • Prep the board deck numbers
  • Pull the same report from different systems at each company

Your people keep the judgment calls. Agents do the repeat steps and hand anything unusual to a person.

Example pods

Pods at your firm and across your portfolio

Click a tab to see example pods. The first tab is for your own firm. The rest are for the kinds of companies you own.

ExampleFirst pods at your firm
Your people move up
to clients, growth and problems only people can solve
Your firm
Repeat work
Your agent division
Deal sourcing
Sourcing podBuilds target lists, logs research
Deal screening
Screening podSummarizes teasers and CIMs for review
Portfolio monitoring
KPI pack podCollects packs, flags misses
Investor reporting
Reporting podDrafts LP letters and board pages

Example only. Each company’s Hand-Off Map picks its real first pod.

ExampleFirst pods at a manufacturer
Your people move up
to clients, growth and problems only people can solve
Their team
Repeat work
Your agent division
Order desk
Order desk podEnters orders, sends confirmations
Quoting
Quoting podPulls specs, drafts quotes for your OK
Accounts payable
AP podMatches bills to purchase orders
Collections
Collections podSends reminders, logs payments

Example only. Each company’s Hand-Off Map picks its real first pod.

See all manufacturing pods →

ExampleFirst pods at an industrial company
Your people move up
to clients, growth and problems only people can solve
Their team
Repeat work
Your agent division
Purchasing
Purchasing podSends POs, chases late shipments
Quality
Certs podGathers certs and job paperwork
Project admin
Project budget podTracks hours against budget
Billing
Invoice podBuilds invoices from hours and milestones

Example only. Each company’s Hand-Off Map picks its real first pod.

See all manufacturing and industrial pods →

ExampleFirst pods at an e-commerce brand
Your people move up
to clients, growth and problems only people can solve
Their team
Repeat work
Your agent division
Customer service
Order help podAnswers where-is-my-order questions
Returns
Returns podChecks the policy, sets up returns
Listings
Listings podKeeps listings in sync across channels
Finance
Payout podMatches payouts to the bank

Example only. Each company’s Hand-Off Map picks its real first pod.

See all e-commerce brand pods →

ExampleFirst pods at a services firm
Your people move up
to clients, growth and problems only people can solve
Their team
Repeat work
Your agent division
Client intake
Intake podCollects info, sends agreements
Time and billing
Billing podChases time, builds invoices
Client updates
Status podSends updates from the file
Reporting
Reporting podBuilds the weekly numbers report

Example only. Each company’s Hand-Off Map picks its real first pod.

See all business services pods →

ExampleFirst pods at a SaaS company
Your people move up
to clients, growth and problems only people can solve
Their team
Repeat work
Your agent division
Support
Ticket podSorts tickets, answers how-to questions
Onboarding
Onboarding podSends setup steps, flags stuck accounts
Billing
Billing podChases failed payments
Sales development
SDR research podResearches accounts, drafts first emails

Example only. Each company’s Hand-Off Map picks its real first pod.

See all SaaS pods →

ExampleFirst pods at a logistics company
Your people move up
to clients, growth and problems only people can solve
Their team
Repeat work
Your agent division
Order entry
Load entry podKeys orders from emails and PDFs
Track and trace
Tracking podChecks status, sends updates
Billing
Proof and billing podMatches PODs, builds invoices
Settlement
Freight audit podChecks carrier bills against rates

Example only. Each company’s Hand-Off Map picks its real first pod.

See all logistics and 3PL pods →

Your people keep the judgment calls. Agents do the repeat steps and hand anything unusual to a person.

Across the portfolio

Prove it at one company. Then roll it out.

You don’t need a big program to start. One company and one pod come first. Each win makes the next company faster.

Step 1

Pick one company

Choose a company where the office is stretched. We start with a free Hand-Off Map of every department.

Step 2

Run the Pilot

One pod goes live in about 30 days. The before-and-after measure is agreed up front.

Step 3

Write the playbook

What worked gets written down: the steps, the rules, the checks and the systems it ran on.

Step 4

Roll it out

We take the playbook to the next companies that do the same work. Each one gets its own Tech Check first.

One view for you. Every pod is tracked against its before-and-after measure. You can see what each company got back, side by side.

Systems

Works with the tools you already use

Common systems we see in portfolio companies. No company needs to switch.

  • ERP (NetSuite, Sage Intacct, Microsoft Dynamics, Epicor, SAP Business One)
  • QuickBooks
  • HubSpot or Salesforce
  • Microsoft 365 and Outlook
  • Excel and shared drives
  • Power BI or other dashboards
  • Payroll and HR systems
  • Customer and supplier portals

We check first. Each company’s free Hand-Off Map checks every system it uses: can we connect, and can we automate? If the answer is no, we say so and pick a different first pod.

Enterprise value

What it means at exit

At exit, buyers look hard at EBITDA. They also check if margin is steady, and if the company can run without one or two key people.

Pods lower the cost to run each company. Each pod is written down and measured, so the gain is easier to show a buyer. And because the playbook repeats, the same gain can show up in more than one company.

Step 1Hours back from repeat work
Step 2Lower cost to run each company
Step 3Higher EBITDA
Step 4Higher value at exit

Every pod is tracked against a before-and-after measure, so the gain is written down, not guessed.

Start free

See what you can hand off first. Free.

Use this if you want to know which company to start with, what to hand to AI agents first and what the hold-up costs each month.

What you get

  • 1Every department, scannedThe biggest bottleneck in each one, and the systems it runs on.
  • 2Hours and dollarsWhat each bottleneck costs you each month, and what fixing it could add to EBITDA and company value. Shown as estimates.
  • 3Your top 3 hand-offsRanked on a simple value-vs-ease chart, so your first pick is clear.
  • 4A yes or no for every systemOur Tech Check covers tools like ERP, QuickBooks, HubSpot or Salesforce, Microsoft 365 and Outlook and more. Can we connect? Can we automate?
  • 5A security snapshotGreen, yellow or red: where your data lives, who can reach it and what stays with a person.
  • 6A 30-day pilot planFor your first pick, with the before-and-after measure agreed up front. Ready to approve.
  • 7A one-page board summaryForward it to your deal team, operating partners or the company’s board as is.
  • 83 quick winsThings your team can do this week, without us.
  • 9The cost of waitingWhat each month of not fixing the bottleneck costs you.

How to get it

  1. Fill in a short formPick one portfolio company. Tell us about its departments, the work that eats their week and the systems it uses.
  2. Have one short callWe walk through each department: where the hours go and what the work runs on. No logins needed.
  3. Get your mapYour Hand-Off Map comes to you after the call. It's yours to keep.

Free, and yours to keep. No obligation.

Get my free Hand-Off Map

Want a full security review too? Ask about the Security Assessment add-on on your call.

Request your Hand-Off Map

Pick a time for your short call, then fill in the short form.

Questions

Do we have to sign up the whole portfolio?

No. Start with one company. If the first pod proves itself, you choose which company goes next.

How much time does this take from management?

Very little. One short call for the Hand-Off Map. Then we build and run the pods. Management approves access and the rules.

Our companies all use different systems. Does that matter?

No. Each company gets its own Tech Check. Pods work with the systems each company already has.

Is this about cutting jobs?

You and each management team decide. Many use the time back to grow without hiring and to move good people into bigger roles.

How do you work with our operating partners?

Your operating partners pick the companies and the goals. We give them the map, the pilot plan and the before-and-after measure for each pod.

How does The GAP get paid?

We share in the new value we help create. We'll walk you through it on your call.

AgentOps by industry

Share these with the management teams at your companies. Each page shows the repeat work, first pods and systems for that field. See how AgentOps works.

Industry

Manufacturing

Orders, quotes, bills and reports, handed to pods.

See the page →

Industry

E-commerce brands

Tickets, returns, listings and payouts, handed to pods.

See the page →

Industry

Business services

Accounting, staffing, insurance, legal, agencies, IT, engineering and logistics.

See the page →

Industry

SaaS

Support, onboarding, renewals and billing, handed to pods.

See the page →

Business services by field